RajaApps Privacy Policy — Your Data, Your Rights

Rajaapps collects two types of information — what you provide directly and what is collected automatically. Information you provide directly includes your name, mobile number, date of birth, and email address (if given) at registration. During KYC verification, a photo of your national ID and a selfie are also required.

Automatically collected data includes your device type, operating system, browser, IP address, login time, and location data (city-level only, not precise location). This information is used primarily for security and fraud detection purposes.

Rajaapps collects your information for a limited set of specific purposes — and nothing beyond that. The core reasons are: creating and managing your account, verifying your age, processing payments, and contacting you if any issues arise.

Additionally, rajaapps follows AML policies to prevent money laundering and fraud, maintains platform security, and analyzes usage patterns to improve your experience. rajaapps never sells your information to advertising companies.

• Account Registration & Identity Verification.
• Processing deposits and withdrawals.
• Detecting fraud, bots, and multiple accounts.
• Complying with legal obligations (AML, KYC).
• Providing customer support services.
• Sending promotional offers and notifications (with your consent).

All rajaapps data is stored on ISO 27001 certified cloud servers. Our data centers operate with 24/7 physical security, redundant power supplies, and backup systems. Your data is transmitted and stored using SSL TLS 1.3 protocol and 256-bit AES encryption.

Passwords are never stored as plain text in our database — they are encrypted using the bcrypt hashing algorithm. Even rajaapps staff cannot view your password. Payment card details are never stored on our servers; they are sent directly to a PCI DSS certified payment gateway.

Server logs, betting history, and transaction records are stored in encrypted, secure backups. These records are used for dispute resolution and legal purposes.

Rajaapps does not sell your personal data to any advertising companies, data brokers, or third parties. Information is only shared in specific, limited circumstances as outlined below.

For payment processing, only transaction-related data — nothing beyond your name and mobile number — is shared with bKash, Nagad, and Rocket. For gaming services, only game session data is shared with Evolution Gaming and Pragmatic Play; your personal identity is never passed on.

Information may be disclosed in response to a lawful order from a law enforcement agency or a court directive — and only to the extent specifically requested. rajaapps never voluntarily shares user data with government bodies or law enforcement.

Rajaapps's website and app use cookies. Cookies are small text files stored in your browser. They help with things like keeping you logged in and saving your preferred language settings.

Rajaapps uses four types of cookies: essential cookies (to keep the site running), functionality cookies (to remember your preferences), analytics cookies (to understand site performance), and security cookies (to detect fraud). rajaapps does not use advertising or tracking cookies.

Cookies can be disabled through your browser settings, though doing so may affect certain features — particularly staying logged in.

You have several important rights regarding your personal data, all of which rajaapps respects. A brief overview is provided below. To exercise any of these rights, email our support team — we typically respond within 72 hours.

Rajaapps strictly prohibits anyone under 18 from using the platform. We never knowingly collect information from minors. If we become aware that a minor's data has been collected, that information will be deleted immediately and the account will be closed.

If parents suspect their minor child has created an account on rajaapps, please contact our support team immediately. We will promptly investigate and take appropriate action. Parents are also advised to use parental control software at the device level as an added precaution.

Data is retained for as long as your account remains active. Even after an account is closed, certain information must be kept for a defined period due to legal obligations. In line with international AML standards, financial transaction records are generally retained for 5 years.

KYC documents (NID photo and selfie) are retained for up to 3 years after account closure, then automatically deleted. Betting history and game logs are kept for up to 5 years for dispute resolution purposes. Communication records (chat and email) are retained for 2 years.

Rajaapps uses industry-leading technology to keep your data secure. All communications on our website and app are encrypted via SSL TLS 1.3 — meaning no one can intercept your data in transit. With two-factor authentication (2FA) enabled, even if someone knows your password, they still cannot access your account.

Our real-time fraud detection system monitors every login and transaction for unusual activity. If suspicious access is detected, your account is secured automatically and you are notified immediately.

Within rajaapps, only staff in specific roles have access to specific data — not everyone can see everything. This "Principle of Least Privilege" is an important layer of our data protection framework.

For any privacy-related questions or concerns, you can contact the rajaapps data protection team directly. Email us at support@rajaapps.click with the subject line "Privacy Complaint" — we typically respond within 72 hours.

If your complaint does not receive a satisfactory response, the matter will be escalated to our senior management. rajaapps takes every privacy complaint seriously and works to resolve each one as quickly as possible.

This Privacy Policy may be updated from time to time. For significant changes, a notification will be sent to your account. The latest version will always be available on this page — the date of the most recent update will be shown at the top.